Being in marketing, I am always watching and listeneing for the underlying stories of everything. I go out to eat on a frequent basis, I am not talking McDonalds but places where you are actually served. Have you ever noticed that all dinner long you are being interupted by the waitress. "How is your meal?" "Can I get you a refill?" "Would you like more bread?" "Would you like this packaged up?" The last being really important, that means you are all done your meal and would like to get your check and leave. You have had your [hopefully] great meal and you and your family would like to go now. Now what happens is crucial. The amount of time it takes to get that check. I would think this being crucial in getting the next customer sitting and keep people from waiting. Although it never fails that the server seems to disappear at this point taking at least on average five minutes. Doesn't seem long but when you are done and ready to go it is an eternity. If any servers or restaraunt managers are reading, I belive that this is an important part of customer service. Almost all restaraunts pride themselves on speedy great and friendly service. This is part of your story, what I tell other customers. That story though has to be from start to finish or it doesn't count!
happy Hatching,
Jason Desjardins
jason@whereideascometohatch.com
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